Frequently Asked Questions about Weed, Edibles & Vapes
Here you will find answers to the most frequently asked questions about buying weed, edibles, vapes, and safe use. Because we notice that many customers have the same questions, we have created this FAQ. Do you still have a question? Feel free to email us.
Frequently Asked Questions
Is buying weed online legal in the Netherlands? Yes, buying weed is tolerated in the Netherlands, as long as you are 18+ and buy for personal use. Therefore, you can order safely online at Cannaplaza.
How discreet is the shipping? Very discreet. Furthermore, your package has no logo or reference to cannabis, so no one sees what is inside.
How quickly will my order be delivered? We ship within 24 hours on business days. So if you order before 10:00 PM, you will often receive it the very next day.
Frequently Asked Questions about Edibles & Vapes
Always start low, especially if you are new. Take 5-10 mg of THC and wait at least 1 to 2 hours. This is because edibles work more slowly but last longer.
How do THC vapes work? A vape heats the extract into vapor without combustion. As a result, the effect kicks in quickly, usually within a few minutes.
How long do edibles last? The effects can last 4 to 8 hours, sometimes even longer than smoking.
Questions about Ordering & Payment
- Can I pay anonymously? Yes, you can pay with crypto for maximum privacy.
- Will my order be packaged discreetly? Always. No logos, no scent, not a single reference to the contents.
In short, at Cannaplaza you shop safely and discreetly. Do you have another question? Feel free to email us at [email protected]. We respond within 24 hours on business days.
Dispatch
The Netherlands €6.95 mailbox delivery with Track & Trace.
Registered mail costs €15.00 for other countries.
Shipping costs are automatically calculated during the ordering process.
Orders are shipped within 24 hours of payment. You will receive a tracking code from us as soon as your order has been shipped.
We only ship within Europe to the following countries: the Netherlands, Belgium, Germany, France, Luxembourg, Spain, and Italy.
We cannot ship to other countries.
- Netherlands 2-3 days.
- Belgium 3-7 days.
- Germany 4-8 days.
- Other 4-10 days.
PLEASE NOTE! This is an estimated indication.
Your order will be hermetically sealed and shipped in a letterbox-sized box.
As soon as we have shipped your order, you will receive a tracking code from us the same evening.
In extreme cases, it may happen that nothing is delivered because it gets lost or is delivered incorrectly.
In such cases, we will resend your package once free of charge after 16 days from the shipping date.
Orders paid on business days before 12:00 will be shipped the same day. You will receive a tracking code from us as soon as your order has been shipped.
Payment method
For your and our privacy, we only accept crypto payments.
Read HERE to easily buy crypto.
Given the products we sell, we cannot offer iDeal.
You have 2 hours to pay for your order using the QR code or wallet address you received.
Should the screen close unexpectedly, you can access the payment details again via your account > My orders.
You can use a broker you are familiar with.
We use Bitvavo in the explanation.
Order
Unfortunately not, we send your package to the home address provided.
We do not have a minimum order quantity.
It is possible that a product sells out during your order.
We will contact you to ask if we may send a replacement product.
Other Questions
Due to the high volume of mail, it is becoming increasingly common for packages to remain with PostNL longer than usual. As a result, we cannot guarantee next-day delivery for your package. Please allow for an average delivery time of 1-3 days (Netherlands) or 3-7 days (Belgium).
In extreme cases, your package may take longer to arrive than usual.
We always strive for fast delivery. It can happen that packages are mis-sorted at the post office, resulting in longer delays than usual. In these situations, you may want to know more about your package.
The information from the tracking code is all the information we have. We ask that you do not contact us for additional information regarding your package. We cannot initiate an investigation with PostNL given the contents of the package.
If your package has not been delivered after 16 days (shipping date), we will resend your package once free of charge.
We would like to clarify once again that we are not initiating an investigation with PostNL in the meantime, as this is not possible due to the content.
Do you have another question? Feel free to email us at [email protected] or use the contact form. We will respond within 24 hours on business days.
